Terms & candition

Welcome to The Cobalt Homes. By accessing or using our website, you agree to follow the Terms & Conditions mentioned below. Please read them carefully before making any purchase or using our services.


1. General

These Terms & Conditions apply to all visitors, customers, and users of our website. By using the website, you accept these terms fully. If you do not agree, please discontinue using our services.


2. Products & Descriptions

We offer handmade, handcrafted, and artistic home décor products.
All product images and descriptions aim to be accurate, but slight variations in color, design, or size may occur due to the handmade nature of items.


3. Pricing & Payment

  • All prices listed are in INR unless mentioned otherwise.
  • We reserve the right to update prices anytime without notice.
  • Payments must be completed before order processing.
  • We use secure payment gateways for safe transactions.

4. Order Acceptance & Cancellation

  • Orders may be canceled by the customer within 2 hours of placing them.
  • The Cobalt Homes may cancel an order in case of stock unavailability, payment failure, or incorrect information.
  • In such cases, customers will be notified and refunded.

5. Shipping & Delivery

Shipping timelines and policies are provided on our Shipping Policy page.
Delays due to courier issues, festivals, strikes, or natural causes are beyond our control.


6. Returns & Refunds

Returns and refunds are handled according to our Return & Refund Policy.
Handmade items may have minor imperfections, which are not considered defects.


7. Intellectual Property

All content on this website—including images, text, logos, and designs—is owned by The Cobalt Homes.
Copying, reproducing, or using our content without permission is strictly prohibited.


8. User Responsibilities

Users agree not to:

  • Misuse the website
  • Share false or misleading information
  • Attempt unauthorized access to our systems

9. Limitation of Liability

The Cobalt Homes is not responsible for:

  • Delays by third-party courier services
  • Incorrect information provided by customers
  • Damage caused after product delivery
  • Website errors due to technical issues

10. Privacy

Your data is protected as per our Privacy Policy.
We do not sell or share your information with third parties except for order and delivery purposes.


11. Changes to Terms

We may update these Terms at any time.
Continued use of the website indicates acceptance of the updated terms.


12. Contact Us

For any questions or concerns, contact:
Email: thecobalthomes@gmail.com
Phone: 7339837931

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